Please note our terms and conditions

Booking

Bookings are made on a first come first served basis.  Your booking will be secured on receipt of full payment for the course amount and confirmed by email.  By booking on any of our courses, you agree to abide by our terms and conditions as set out below:

Cancelation and Refunds

Bookings are non-refundable.  Should you need to cancel your booking, please inform us as soon as possible and we will attempt to re-sell you place. If you are unable to make your class, you are welcome to send someone in your place.

In the event that we have to cancel a class we will inform you as soon as possible and will provide you with a full refund.

Allergies and medical conditions

Please inform us of any food allergies or relevant medical conditions at the time of booking.  We are more than happy to confirm ingredients with you at the time of booking.

What to expect

We pride ourselves on delivering really good quality, hands on courses.  We provide all ingredients and equipment that you need, plus a full handout.  We work out of simple kitchens and try to keep staff to a minimum to keep our courses affordable and accessible, we may therefore need some help to wash the odd bowl or 2 during the class.

Health & Safety

The kitchen can be busy when everyone is cooking so please be sensible – we use sharp knives, have hot pans and lots going on.  Please wear practical shoes and clothing that you are happy to cook in.  We recommend that you bring an apron and please make sure that you wash your hands.

Catering and Wedding Cakes

We ask for a 50% deposit at the time of making your booking.  The balance is due and payable on delivery of your order.

Privacy

When booking a course we ask for contact details for the attendee and confirmation of any food allergies.  We accept payment by bank transfer or Paypal so do not hold any financial information.  Please be assured that any information provided to us is for the purpose of running our courses only and we will never share your information with third parties, unless we are required to do so by law.  Please see a full copy of our privacy policy here.

Your Peace of Mind

We are rated 5* for Food Hygiene and carry £2 million public liability insurance.  We are more than happy to provide copies of any documentation should you require it.